DO I NEED TO MAKE A RESERVATION TO VISIT WITH MY SEASON PASS?
Season pass members are not required to make advanced reservations for daily visits or events included with our standard general admission. You may arrive at your convenience during regular business hours for the day, even if we are sold out to the general public.
SEASON PASSES PURCHASED ONLINE ARE NOT AVAILABLE FOR SAME DAY USE.
If needing same day use, you first need to purchase an admission ticket online and then request to upgrade to a season pass when checking in. Please be aware you will only receive credit for base admission fees towards your pass; as ticket processor fees, taxes, add-on activities or the activities included in an upgraded ticket will not be credited.
SEASON PASSES PURCHASED ONLINE ARE NOT AVAILABLE FOR SAME DAY USE.
If needing same day use, you first need to purchase an admission ticket online and then request to upgrade to a season pass when checking in. Please be aware you will only receive credit for base admission fees towards your pass; as ticket processor fees, taxes, add-on activities or the activities included in an upgraded ticket will not be credited.
WHAT EVENTS ARE INCLUDED WITH A SEASON PASS?
The vast majority of our events are covered by a season pass. The general rule is if the event is covered by a standard General Admission ticket then it's covered by the pass. However, if an event requires advanced or special registration then it is likely not included but may be offered at a discounted rate for pass members.
Here is a list of some of the most popular events included with a pass:
Here is a list of some of the most popular events included with a pass:
- Spring Fest - Easter Egg Hunts & More!
- Magical Unicorn Meet 'N Greet
- Kids Construction Fun Fest
- Watermelon Fest
- Splash Bash
- Fall Family Fun
HOW LONG IS MY SEASON PASS GOOD FOR?
Season passes are good for the operating season they are purchased in. Passes expire on the last regular day of operation for the season, which is typically the last weekend in October.
HOW DO I GET MY PASS?
SEASON PASSES PURCHASED ONLINE ARE NOT AVAILABLE FOR SAME DAY USE.
If needing same day use then you will first need to purchase an admission ticket online and then request to upgrade to a season pass when checking in. Please be aware you will only receive credit for admission fees towards your pass; as ticket processor fees, taxes, add-on activities or the activities included in an upgraded ticket will not be credited.
Shortly after purchasing a Season Pass the primary pass member will receive an email for each named pass member requesting them to upload a current picture of that person for their pass. Once the member has uploaded a picture(s); a digital copy of the official pass is emailed to them for that member. The primary member may then either download and print the pass to carry a physical copy or save a digital copy on their phone to present at the admissions window.
Each person listed on the pass will have a unique membership number and pass which should be presented for entry at each visit.
We never mail season passes and are unable to print them on-site.
If a pass member has not uploaded their picture for the pass then they will need to present a photo ID for verification to enter. If the pass member is a minor then an adult listed on their pass must present their photo ID as verification for the child. Pictures must be uploaded after the first visit. Should a member be unable to upload their picture from home, then we are able to take their picture on-site and upload it for them at their next visit.
NOTE: Any Season Passes purchased in the off-season will receive an email requesting photo uploads during the month prior to season opening. For example, passes purchased in December will receive picture requests in March if the Farm re-opens in April for the year.
If needing same day use then you will first need to purchase an admission ticket online and then request to upgrade to a season pass when checking in. Please be aware you will only receive credit for admission fees towards your pass; as ticket processor fees, taxes, add-on activities or the activities included in an upgraded ticket will not be credited.
Shortly after purchasing a Season Pass the primary pass member will receive an email for each named pass member requesting them to upload a current picture of that person for their pass. Once the member has uploaded a picture(s); a digital copy of the official pass is emailed to them for that member. The primary member may then either download and print the pass to carry a physical copy or save a digital copy on their phone to present at the admissions window.
Each person listed on the pass will have a unique membership number and pass which should be presented for entry at each visit.
We never mail season passes and are unable to print them on-site.
If a pass member has not uploaded their picture for the pass then they will need to present a photo ID for verification to enter. If the pass member is a minor then an adult listed on their pass must present their photo ID as verification for the child. Pictures must be uploaded after the first visit. Should a member be unable to upload their picture from home, then we are able to take their picture on-site and upload it for them at their next visit.
NOTE: Any Season Passes purchased in the off-season will receive an email requesting photo uploads during the month prior to season opening. For example, passes purchased in December will receive picture requests in March if the Farm re-opens in April for the year.
CAN I USE MY PASS TO ATTEND A FIELD TRIP OR FARM TOUR?
Season pass admission is not valid towards a field trip, homeschool day, educational tour or group outing.
CAN I USE MY PASS TO ATTEND A BIRTHDAY PARTY?
Yes. A season pass may be used for admission to a birthday party, however, some exclusions may apply to other group outings and events.
WHY DO I HAVE TO LIST EVERYONE BY NAME ON MY PASS?
Each season pass is purchased for a specific person or set of individuals. By naming each member we are better able to protect the integrity of the season pass program and offer more benefits to our participating members.
CAN I GET A REFUND OR TRANSFER MY PASS?
Season passes are non-refundable and not transferable. It is assumed that every pass-holder will have visited often enough to recoup the cost regardless of when the pass was purchased during the season and therefore cannot be carried forward to subsequent years.
I'M PURCHASING PASSES AS A GIFT. IS THERE ANYTHING SPECIAL I NEED TO DO?
Gift purchases should be made online if you would like something to printout and provide the recipient. When purchasing a pass as a gift online, simply input your recipients information into the ticket detail fields. Once your purchase is finalized you will be emailed a receipt which contains a printable ticket(s) which you may print and give to your recipient.
Within 1-2 business days after purchasing a Season Pass the primary pass member will receive an email requesting them to upload a current picture for each named member on their pass. Once the member has uploaded a picture(s); a digital copy of the official pass is emailed to them for that member. The primary member may then either download and print the pass to carry a physical copy or save a digital copy on their phone to present at the admissions window.
Each person listed on the pass will receive a unique pass and number which should be presented for entry at each visit.
We never mail season passes and are unable to print them on-site.
If a pass member has not uploaded their picture for the pass then they will need to present a photo ID for verification at admission. If the pass member is a minor then an adult listed on their pass must present their photo ID as verification for the child. Pictures must be uploaded before the first visit. Should a member be unable to upload their picture from home, then we are able to take their picture on-site and upload it for them at that time. Please be aware this will delay their entry into the Farm.
Within 1-2 business days after purchasing a Season Pass the primary pass member will receive an email requesting them to upload a current picture for each named member on their pass. Once the member has uploaded a picture(s); a digital copy of the official pass is emailed to them for that member. The primary member may then either download and print the pass to carry a physical copy or save a digital copy on their phone to present at the admissions window.
Each person listed on the pass will receive a unique pass and number which should be presented for entry at each visit.
We never mail season passes and are unable to print them on-site.
If a pass member has not uploaded their picture for the pass then they will need to present a photo ID for verification at admission. If the pass member is a minor then an adult listed on their pass must present their photo ID as verification for the child. Pictures must be uploaded before the first visit. Should a member be unable to upload their picture from home, then we are able to take their picture on-site and upload it for them at that time. Please be aware this will delay their entry into the Farm.
I PURCHASED A SEASON PASS BUT DIDN'T RECEIVE AN EMAIL TO UPLOAD MY PICTURE?
When you purchase a season pass, please be aware that it may take 1-2 business days before your information is completely transferred into our season pass program, which is different than our point of sale system that processed your payment. Once the pass is transferred an email is automatically generated and sent to the email address you provided for the primary adult at time of purchase. The email is from "No-Reply@LuckyLaddFarms (no-reply@ms.mypasstracker.com)" with the subject "Selfie upload for XYZ..."
If you feel that you didn't receive this email after the specified time-frame then first check your Spam or junk mail folder. Next, make sure to have your spouse or other adults listed on the pass check their email, as sometimes members forget which email they have used for the pass. If still unable to locate this email then likely the problem is related to the email address provided; meaning it was either typed incorrectly or your hand-writing was not clearly legible on the form. Should you be unable to locate the "Selfie upload" email then please contact us at fun@luckyladdfarms.com, subject: Season Pass Invite Inquiry, and include your name, the name of all pass members listed on the pass, the date the pass was purchased, and whether the pass was purchased on-site or online so we can investigate and correct any issue relating to your season pass.
If you feel that you didn't receive this email after the specified time-frame then first check your Spam or junk mail folder. Next, make sure to have your spouse or other adults listed on the pass check their email, as sometimes members forget which email they have used for the pass. If still unable to locate this email then likely the problem is related to the email address provided; meaning it was either typed incorrectly or your hand-writing was not clearly legible on the form. Should you be unable to locate the "Selfie upload" email then please contact us at fun@luckyladdfarms.com, subject: Season Pass Invite Inquiry, and include your name, the name of all pass members listed on the pass, the date the pass was purchased, and whether the pass was purchased on-site or online so we can investigate and correct any issue relating to your season pass.