Cancellations must be made in writing at least 10 days in advance of tour date in order to receive a refund. After that time, no refund will be given. We do not accept voicemail messages for cancellations. To cancel email firstname.lastname@example.org.
If Lucky Ladd Farms cancels your tour due to inclement weather or conditions beyond our control, we will contact you to reschedule and if that is not possible, a full refund will be issued. If your tour is canceled, we will make every effort to reschedule during the season it was booked. In the case of sprinkles, light rain or cold, we continue tour activities and ask guests to come prepared.
Fees for all add-on activities such as the pony rides and gem mining still apply.
NOTE: Only students qualify for the additional discount.
Any guest, regardless of age, whose admission is paid for separate from the school at the main admission gate will not qualify for a tour bonus.